In a world where customer satisfaction can make or break a company, understanding the link between happiness and business success has never been more critical. This survey is designed for Chief Marketing Officers (CMOs) and marketing leaders ready to dive deep into the heart of customer happiness and its direct impact on marketing effectiveness.
Why participate?
Uncover Insights
Learn how customer happiness measures like NPS, CSAT, CLtV, and Retention/Churn rates can drive greater returns in your performance marketing efforts.
Benchmark Your Strategy
See how your approach to measuring and influencing customer happiness compares across industries and discover what top performers do differently.
Break Down Barriers
Identify the internal and external challenges that prevent you from enhancing customer satisfaction and learn how to overcome them.
Shape the Future
Contribute to a body of research defining actionable strategies for incorporating happiness into the core of marketing strategies.
Who Should Take Part?
This survey is tailored for senior marketing leaders who believe in the power of customer happiness as a pivotal driver of growth, acquisition, and retention.
Who Should Take Part?
This survey is tailored for senior marketing leaders who believe in the power of customer happiness as a pivotal driver of growth, acquisition, and retention.
Take the First Step
Join us in redefining performance marketing through the lens of customer happiness. Your insights will help shape a future where marketing strategies are not just about numbers but about creating genuine connections and satisfaction.